Support

We’re a small team. Email is the fastest way to reach us.

support@ithuriel.ai

General questions, bug reports, feature requests

security@ithuriel.ai

Vulnerability reports. Please disclose privately before going public.

legal@ithuriel.ai

Legal inquiries, GDPR/CCPA requests, compliance questions

privacy@ithuriel.ai

Data-privacy questions, account deletion requests

Response time

Pre-launch target: 48 hours on business days. Critical security reports get priority. We’ll publish updated service-level targets at MVP launch.

Before you email

Most questions are answered on the FAQ page. If you’re reporting a bug, please include your iOS version, the screen you were on, and any error message you saw. A screenshot helps.